What I can help with.
At your home or office around Donvale and Melbourne's east. From everyday fixes — email, printers, Wi-Fi, slow or dead computers — to setting up new gear, keeping you safe online, and building software when off-the-shelf won't do.
Email & Outlook Problems
Can't send or receive? Outlook won't open? Moving to a new provider or a new PC? Email is the number one thing I fix.
Learn more →Printers & Scanners
Printer showing offline, stopped working after a router or Windows change, or a new one still in the box — I'll get it printing and scanning from every device.
Learn more →Scams, Viruses & Security Checks
Clicked a dodgy link or let someone 'from Microsoft' onto your computer? I'll clean it, secure your accounts, and give you a written all-clear for your bank.
Learn more →Wi-Fi, Internet & Home Networking
No internet, Wi-Fi that drops out in half the house, a new modem still in the box, or a network drive nobody can find — sorted.
Learn more →Computer & Laptop Repairs
Won't turn on, won't boot, stuck on an update, running slow or crashing — desktops, laptops and gaming PCs, fixed at your place where possible.
Learn more →New Computer Setup & Data Transfer
Bought a new PC or laptop? I'll set it up properly, move everything from the old one, and get email, printer and Office working before I leave.
Learn more →Data Recovery & Backup
Old laptop won't boot but the photos are on it? I'll get your data off, and set up a backup so it never happens again.
Learn more →Phones, Tablets & Smart TVs
Email not arriving on your iPhone, pop-ups on your Android, an app you can't find on the TV — I help with the small screens too.
Learn more →Patient One-on-One Help
Sit-down sessions at your own pace: what's safe to click, how to bookmark, using new apps — seniors especially welcome.
Learn more →Small Business IT
Staff laptops, Microsoft 365, business email on your own domain, shared files and office printers — practical IT for small teams without a retainer.
Learn more →Linux & Custom Builds
Ubuntu or Kubuntu installs, dual-boot, custom PC assembly and part upgrades — for people who want something other than the default.
Learn more →Software Development
Shopify stores, small-business websites, custom web apps, and bringing old apps and spreadsheets into the browser. Designed, built and hosted by me.
Packages & pricing →Simple rates, published up front.
The service fee covers travel anywhere in the service area. Time is billed in 15-minute blocks, so you only pay for what the job actually takes — many are done well inside the hour.
- No call-out or travel fee anywhere in the service area
- You'll know the price before I start — and no fix, no fee
- Parts (if any) at cost + GST, always agreed with you first
- Pay by tapping your card at the end of the visit
Three things you can hold me to.
If I can't fix the problem you booked me for, you don't pay for the labour. Simple.
If the same problem comes back within 14 days, I return and sort it at no charge.
Same or next day where possible, and I turn up when I say I will — not "sometime between 8 and 5".
Book a visit.
Tell me what's going wrong and when suits — I'll confirm a time, usually the same or next day.