Email & Outlook Problems
Email breaks in a hundred small ways — a password change at your provider, an Outlook profile that won't load, a mailbox that quietly filled up. I sort it out at your place, and make sure it works on your phone as well as your computer.
I work with Outlook (all versions and the new Outlook), Microsoft 365, Gmail, Yahoo and ISP accounts such as Telstra/Bigpond, Optus and iPrimus — including the forced migrations those providers spring on people from time to time.
If you're moving to a new computer, I bring your mail, contacts and calendar across so nothing is lost, and set the same accounts up on your phone and tablet.
Common problems I fix
- Can't send or receive; constant password prompts
- Outlook won't open, crashes, or sits on a spinning wheel
- Telstra/Bigpond, Optus or iPrimus account changes and shutdowns
- Moving email to Microsoft 365, or onto a new PC
- Gmail, Yahoo or ymail on the desktop alongside Outlook
- Mailbox full, missing folders, vanished emails or lost contacts
- Email not syncing between phone, tablet and computer
How a visit works
Book
Online, by phone or email. Tell me the symptoms; I'll ask the rest.
Fixed appointment
Same or next day where possible, at your home or office.
Fixed & explained
You'll know the price before I start; tap your card at the end. If it comes back within 14 days, I come back free.
Book a visit.
Tell me what's going wrong and when suits — I'll confirm a time, usually the same or next day.